Partnership:- Measurable results - KBI
It could be establish from the beginning the desired ROI value and how will be measured
Ex: sales volumes, number of positive response from clients, etc.
- Methods are: Face – 2 – face and phone coaching (applied to remote individuals or very busy managers)
Client’s benefits:- Better results vs. Starting point
- Changing mentality and business thinking patterns
Most frequent issue is when a person gets a promotion and the current thinking patterns didn’t apply any more in the new conditions.
- Maintaining excellent relations
- Replacing inefficient action patterns
- Enhance personal image / credibility
Ex of a manager who gets a divided team and was trapped into solving task so much that he forgot to establish his credibility and the influence upon team members was only formal.
- Using entire potential
- Apply best motivation strategies
We each measure success and excellence differently. From our perspective, achieving excellence means that you have:
guided your client to clarify their objectives;
- guided them to articulate the intended and unintended consequences
of reaching;
- the objective or not reaching the objectives;
- guided them through the process of creating, communicating and executing a plan of action;
- guided them through a constant review of process through metrics;
- revising where necessary;
- instilling a sense for the need to continually seek to improve what it is the client is doing.
“If you dream it you can do it”
Walt Disney